Privacy Policy

Effective Date: 03/02/2025

Entity: Nexus Logix Pty Ltd ("Nexus Logix", "we", "us", or "our")

Website: https://www.nexuslogix.com.au

1. Purpose

This Privacy Policy outlines how Nexus Logix collects, uses, discloses, and safeguards your personal information. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect and hold the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Company and job title
• Payment or billing information
• Website usage information (IP address, browser type, access times)
• Any information you voluntarily submit through our website forms or other means

In some cases, we may also collect sensitive information if you provide it voluntarily and consent to its use.

3. How We Collect Your Information

We collect personal information in several ways, including:

• When you visit or use our website
• When you contact us by phone, email, or online form
• When you engage our services
• From publicly available sources
• From third parties with your consent

4. How We Use Your Information

We collect and use your personal information to:

• Provide services and communicate with you
• Respond to your inquiries and requests
• Process payments and manage accounts
• Improve our website and customer experience
• Send updates, newsletters, and marketing materials (with your consent)
• Meet our legal and contractual obligations

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and service providers (e.g. IT, marketing, billing)
• Regulatory authorities as required by law
• Third parties with your consent or as otherwise permitted under the Privacy Act
• We do not sell or rent personal information to third parties.

6. Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored in secure servers, and access is restricted to authorised personnel.

If we no longer need your personal information, we will take reasonable steps to destroy or de-identify it.

7. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and collect aggregated data about website traffic. You can control or disable cookies through your browser settings.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out-of-date, incomplete, or misleading. Requests can be made via the contact details below.

9. Overseas Disclosure

Some of your personal information may be stored or processed by third-party services hosted overseas (e.g. cloud services or email platforms). We take reasonable steps to ensure these providers adhere to privacy obligations comparable to those under Australian law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with the effective date listed above.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a complaint, please contact:

Privacy Officer
Nexus Logix Pty Ltd
Email: privacy@nexuslogix.com.au
Phone: +61 73 7374 310
Postal Address: Level 38, 71 Eagle Street, Brisbane CBD, 4000, Australia